Privacy Policy

Effective Date: October 14, 2026
Last Updated: October 14, 2026

1. About this policy

Kairos OS, Inc. ("Kairos," "we," "us," or "our"), based in New York City, helps people understand patterns in how they sound and reflect on how they may feel in everyday situations. Kairos provides informational insights, not medical advice or diagnosis.

This policy covers our website, Studio and partner experiences, and available desktop, mobile, and dictation features (the "Services"). Feature-specific sections apply when you use that feature. Our initial Services are intended for adults in the United States.

2. Information we process

Audio and speech features. Desktop capture can run in the background when enabled. On iPhone and in Studio, you initiate recording. Depending on the feature, audio is processed on your device or uploaded and stored for cloud processing. Studio recordings are temporarily stored for feature extraction and scheduled for deletion after processing or session expiry, including cleanup retries if deletion fails. Other app recording features may store uploaded audio to provide those features. We do not use raw recordings for research or model training.

Some features use speaker separation to focus analysis on your voice. Microphones can still initially capture nearby speech.

We receive derived speech measurements, associated session information, and generated signals and insights. These differ from recordings and transcripts. Information associated with your account is treated as personal information.

Account information. We receive the contact, authentication, profile, and preference information used to manage your account.

Optional text and connections. Where transcript sharing is offered, you choose whether to send transcripts to our cloud services. If you connect a wearable, health, activity, or meeting-note service, we receive the information you authorize it to share, which may include health measurements, activity entries, notes, summaries, or transcripts. Connections are optional. Revoking a connection stops future access but does not automatically delete information previously received.

Website and support information. We receive contact details and messages you submit through inquiries, waitlists, feedback, or support, whether or not you have an account. We also receive device, usage, IP-address, and diagnostic information to operate and troubleshoot the Services. Cookies and similar technologies may support website functionality and usage measurement; additional choices are provided where required. Our website uses Microsoft Application Insights for usage measurement and diagnostics. We do not currently change website analytics behavior in response to browser Do Not Track signals. Third-party website services may receive usage and device information over time and across websites under their own privacy policies.

3. How we use and share information

We use information to provide requested features, display personalized results, manage accounts and connections, respond to requests, maintain reliability and security, and meet legal obligations. You may unsubscribe from marketing updates while continuing to receive essential service communications.

We use service providers, including Microsoft Azure for cloud infrastructure, and providers of authentication, analytics, and communications. They receive information needed to perform their services, subject to applicable restrictions.

If you participate in a partner experience, the partner may receive combined group-level reports showing changes in voice-derived signals. These reports do not provide individual signal histories, recordings, or transcripts.

We do not sell your personal information. We may disclose information at your direction, as required by law or valid legal process, to address security threats or unlawful activity, or in a business transfer, subject to applicable law.

4. Research and retention

We may use derived speech information and permitted associated context for research, evaluation, and improvement of Kairos models, subject to applicable consent requirements. Connected information is used for these purposes only where permitted by law, your permissions, and the connected service's requirements.

We may retain de-identified or aggregated derived information for research after account deletion, where permitted by law. De-identified information must not reasonably identify you; replacing an account identifier alone is not sufficient. We do not attempt to re-identify it.

You may email us to withdraw your account's information from future research use. We may be unable to locate information already properly de-identified, and withdrawal does not promise removal of contributions from previously trained models. Your applicable legal rights remain unaffected.

We retain account information and signal history to maintain your account and results over time. Other information is retained as needed for its disclosed purpose. You may request account and personal-information deletion. Specific records may be retained where law requires or permits it. Deletion requests and backup removal are handled within applicable legal requirements.

5. Your choices and security

You can control microphone permissions, optional transcript sharing, connected services, and marketing subscriptions. You may email us to request account deletion or withdraw from future research use. Depending on applicable law, you may also have rights to access, correction, a copy, deletion, withdrawal of consent, or an appeal of a denied request. Contact us to exercise these rights. We may verify your identity and will respond within applicable legal timeframes.

Routine voice analysis does not involve staff listening to recordings or reading transcripts. Messages and attachments you voluntarily send to support may be reviewed to help you.

We use safeguards designed to protect information and restrict access. No system guarantees absolute security. Service providers may process information in the United States or other locations, subject to applicable requirements.

6. Age, changes, and contact

The Services are intended for people aged 18 and over. Contact us if you believe an ineligible child has provided personal information.

We will update this policy as our practices change, display the effective date of published updates, and provide additional notice or obtain consent when required.

Privacy questions and requests: info@kair-os.com
Kairos OS, Inc. — New York City, United States