Effective Date: December 16, 2025
Last Updated: December 16, 2025
Kairos is built for caregivers and families. We collect information you choose to provide through the Service, as well as certain information automatically collected when you use the Service. We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
This Privacy Policy explains how Kairos ("we," "us," "our") collects, uses, protects, and shares information when you use our mobile app and web services.
Important roles in this policy:
When you create an account, we collect:
We collect information you choose to provide through the Service, which may include health-related or care-related information about you or someone you support.
Certain features may require access to device capabilities such as microphone, camera, or photos, subject to your device permissions.
We may collect usage and diagnostic information in a form that does not intentionally include health information.
We use information you provide to provide and maintain features you request through the Service.
We may use automated systems and service providers to process information in order to provide functionality you request.
We use your email to:
We use aggregated or de-identified usage data to improve reliability and usability.
We may create and use de-identified or aggregated data derived from information collected through the Service for research and product improvement purposes, to the extent permitted by law.
We use third-party service providers to support the operation of the Service (e.g., hosting, authentication, analytics, and document processing). These providers are permitted to process information only as necessary to provide services to us and are subject to confidentiality obligations.
We do not sell personal information as defined under applicable law.
You may choose to share information using features of the Service.
We may disclose information if required by law or to protect safety and security, and may notify you unless prohibited.
We implement reasonable safeguards designed to protect information from unauthorized access, disclosure, or misuse. No system can be guaranteed to be 100% secure.
Access to information is restricted to authorized personnel and service providers as necessary to operate and support the Service.
We retain information for as long as reasonably necessary to provide the Service and for legitimate business or legal purposes.
Subject to applicable law, you may request access to, correction of, or deletion of your information.
If you enter or upload information about a Care Recipient or another person, you represent that you have the permission to do so. Kairos records may reflect care for someone who is not a Kairos user.
Kairos is not a HIPAA covered entity.
Kairos is not intended for users under the age of digital consent in their jurisdiction, and we do not knowingly collect data from minors.
California residents may request access, deletion, and other CCPA rights. We do not sell personal information as defined under applicable law.
Kairos operates and stores data in the U.S. If you access the Service from outside the United States, your information may be transferred to and processed in the United States.
We may update this policy at any time and may notify you of material changes in-app or by email.
Email: kairos.care.dev@gmail.com
